Returns & Exchanges
Returns FAQs
How many days do I have to start a return?
You have 45 days from the date your order is shipped to start your return.
How do I make a return?
Begin your return by entering your order number and the email, shipping zip code, or phone number associated with your order in the form above. Choose the items you would like to return and the reason for return. Once all the steps are complete, you will receive an email confirmation.
Do you offer free returns?
Yes! You will receive a prepaid shipping label to print and use for your return.
How long does it take to process a return?
Returns are confirmed within 14 days of receiving the package at our warehouse.
Once your return is accepted, the reimbursement, exchange, or credit will be issued within 14 days of our services accepting your return.
Click here to begin the returns process
I still have questions. Who can I contact?
Please email info@wusthof.com.